Authorized written, email, or verbal notification of cancellation received by Level 3 Associates five (5) business days prior to the start of a course will receive a full refund, notification less than five (5) days will be entitled to a 50% refund.  In the even that Level 3 cancels a course, at least five (5) days notification will be given and a full refund. Level 3 is not responsible for attendees travel expenses. If a class is rescheduled by the student or company in less than five (5) days, only 50% of the course fee will be refunded.